Privacy Policy

Introduction

Media Mine 360 Last Updated: August 25, 2026

Media Mine 360 (“we,” “us,” “our,” or “Media Mine 360”) operates the website mediamine360.com (the “Site”) and provides web design, web development, e-commerce, SEO, app development, software development, UI/UX design, and digital marketing services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, contact us, or use our Services. Please read this policy carefully. By using our Site, you agree to the terms described below.

1. Information We Collect

We may collect the following categories of information:

a) Information You Provide Directly

Contact form submissions: name, email address, service of interest, and any message or project details you share with us.
Booking/consultation requests: name, email, phone number, and preferred meeting details.
Newsletter or blog subscriptions: email address.
Communications: information you provide when you email us, call us, or message us via WhatsApp, LinkedIn, Instagram, TikTok, Threads, or other channels.
Client and project information: business details, files, credentials, or other materials you share with us in the course of delivering a project (e.g., web development, SEO, or design work).

b) Information Collected Automatically

When you visit our Site, we and our service providers may automatically collect:

- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, referring/exit pages, and click activity
- Approximate geographic location (based on IP address)
- Cookies and similar tracking technologies (see Section 4 below)

c) Information from Third Parties

We may receive information about you from:

Social media platforms (e.g., if you interact with us via LinkedIn, Instagram, TikTok, YouTube, or Threads)
Review platforms (e.g., Google Reviews)
Business partners or referral sources
Analytics and advertising providers

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide quotes or consultations
Deliver, manage, and support the Services you request (web development, SEO, app/software development, UI/UX design, email/WhatsApp marketing, etc.)
Communicate with you about your project, appointments, or account
Send newsletters, marketing updates, or promotional content (where you have opted in or as otherwise permitted by law)
Improve our Site, Services, and user experience
Analyze Site traffic and usage trends
Detect, prevent, and address technical issues, fraud, or security risks
Comply with legal obligations and enforce our terms

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service providers: third-party vendors who help us operate our Site and deliver Services, such as hosting providers, analytics tools, email/SMS/WhatsApp marketing platforms, payment processors, and CRM tools.
Business partners: subcontractors or freelance specialists (e.g., designers, developers) who assist in delivering your project, under confidentiality obligations.
Legal requirements: where required to comply with applicable law, regulation, legal process, or governmental request.
Business transfers: in connection with a merger, acquisition, restructuring, or sale of assets.
With your consent: for any other purpose disclosed to you at the time of collection.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

Remember your preferences
Understand how visitors use our Site (analytics)
Support advertising and retargeting campaigns
Enable features such as live chat and WhatsApp integration

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our Site.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide our Services, maintain business and legal records, resolve disputes, and comply with applicable legal, tax, or regulatory obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

Media Mine 360 operates and serves clients internationally, including in Pakistan, the United Kingdom, Germany, and Qatar. As a result, your information may be transferred to, stored, and processed in countries other than your own, which may have different data protection laws. We take steps to ensure appropriate safeguards are in place when transferring information across borders.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict certain processing of your information
Withdraw consent (where processing is based on consent)
Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details in Section 12 below. We will respond in accordance with applicable law.

9. Marketing Communications

If you have subscribed to our newsletter, email updates, or WhatsApp messages, you may opt out at any time by:

Clicking the “unsubscribe” link in any marketing email, or
Contacting us directly at info@mediamine360.com

Please note that even after opting out of marketing communications, we may still send you transactional or service-related messages (e.g., updates about an ongoing project).

10. Third-Party Links

Our Site may contain links to third-party websites, tools, or platforms (such as social media pages or client portfolio links). We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our Site and Services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:

Media Mine 360 Johar Town, Emporium Mall, Lahore, Pakistan

Email: info@mediamine360.com
Phone (Pakistan): +92 324 9434701
Phone (UK): +44 7424 505173
Phone (Germany/Frankfurt): +49 152 14744530
Phone (Qatar): +974 776 44523

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The “Last Updated” date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.

By using mediamine360.com, you acknowledge that you have read and understood this Privacy Policy.